Articles on: FAQ

Is Carefull secure? Can I trust Carefull with my loved one’s financial information?

We understand that being a financial caregiver means maintaining a sacred trust. We believe our duty to you and your family is the same. That’s why we take security seriously and, from our very beginning, have worked to ensure your data is and will always be safe and secure.

Carefull will never have access to any of your loved one’s financial account login or password information. That information is all managed through our partnership with Plaid — a company that enables us to connect to your financial accounts. Plaid is used by most banks and personal finance management applications in the US—including Venmo, Chime and Betterment—to allow you to connect accounts from other financial institutions. You can read more about Plaid here.

Importantly, Carefull maintains read-only access to your data. We use your data to provide insights and analysis only. The access you grant us does not allow money movement in any form.

Additionally, Carefull secures your loved one’s financial data in a variety of ways:

Encryption: Our application uses bank-level 256-bit encryption to store and transmit your data over the internet.


Multi Factor Authentication: We verify your account with a unique code sent only to your mobile device.


Biometrics: You can optionally enable the biometric security on your device so that each session with the Carefull app can be secured with your face or fingerprint.


Lastly, Carefull will never sell your data. We use it only to provide our services to you.

You can read more about Carefull’s security policy here, or review our full Terms of Service here.

Updated on: 18/05/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!